How to Improve the User Experience in Healthcare IT

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If you’ve spent any time at all dealing with a frustrating phone tree or navigating a 16-level deep webpage just to find out the specialist you were hoping to see no longer accepts your health insurance, you can understand all the noise in healthcare around user experience. You’ve got mad programming skills, but how does that translate into the trending hot tech jobs spot?

The times, they are a-changin’

As the dynamic shifts from a heavily boomer-driven approach to the healthcare industry into a system more weighted toward GenX and millennials who are deeply dependent and comfortable with tech, employers are looking for candidates who can translate a heavily regulated and rules-driven process into an app. Top features include: meshing the wearable device data into a digital chart shared with their doctors, reviewing health data and previous visit information on their tablet or phone, scheduling online and telehealth options, especially for more routine visits. All of those skills you have honed with cloud data and encryption take on a new life here. You can also make use of any understanding of telecommunication tech and wearable tech.

Why is it so hard to pick benefits in a time where you can play with your cat via cloud-controlled laser pointer from your hotel room three states away?

With all of the changes that have come to our daily lives through technology, the healthcare industry lags decades behind. Consumers want an ecommerce-style ability to reach healthcare plans, make payments and make adjustments. Healthcare tech needs to be value-driven and efficient to make the best use of telehealth options and drive down the cost and overutilization of more expensive treatments and choices. Giving the consumer the best information and some control, while providing transparency in care, fosters trust. Have skills in negotiating the many facets of ecommerce platforms and creating seamless and easy interfaces? Those apply in healthcare. Organizations are moving to create and test as a chance to get in front of the wave of consumer demand.

Work With a Top IT Recruiter in San Francisco

Are you thinking about making the switch to the growing healthcare IT field or do you want to continue to grow with the sector? Take a look at our current openings and contact Consultant Specialists to start applying your skills today.

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